at Lundgren Honda of Greenfield

My daughter was planning to replace the tires on her Honda Fit when she returned to New Jersey after visiting us in Massachusetts for the weekend. During her 4+ hour trip here on Friday afternoon, her car had a flat tire (which she changed herself!). Concerned about her long drive back home, I called local tire companies to try to get her an appointment to replace her tires on Saturday morning. Between full schedules and lack of inventory, I was having no luck. At a few minutes before closing time, I called Lundgren Honda, where I have my Pilot serviced. Scott in Lundgren's Service Departnent came to the rescue! Despite a full schedule, he squeezed her car in for Saturday morning. Her car now has 4 new tires, and we all have peace of mind that her tires are safe for her long drive home to New Jersey. This is customer service at its absolute best!!!

Excellent experience, had an issue with my screen brightness and my phone not connecting to my car. The service sales girl went above and beyond. She sat with me when I picked up my car to be sure my phone connected. I highly recommend and will be back.

Nice people. Timely service. Clear explanations.

Came in as they had a hard-to-find car, were very accommodating, polite, no pressure to deal with. Great small-town vibe!

I was able to work with Kristen Weaver. As a Honda owner since 2007, I can proudly say this is the best service and most satisfied I’ve been driving off the lot with new vehicle. Kristen was able to work with me to find the best price for the vehicle I wanted. She kept me up to date with this process and communication was great! Overall, I am happy with the service and highly recommend this dealership and Kristen!

Brian was a pleasure to work with. The buying experience went smoothly and love the car. Ed F.

As always, I had an excellent service experience with Lundgren. Their manner is courteous and flexible, and their advice is sound. I’ve been dealing with them for 11 years and haven’t been disappointed.

The scheduled appointment took place on time. It was quick and very reasonably priced. Unfortunately I was warned about needing brake work soon but I’d rather know in advance than being surprised

Excellent customer service, awesome detailing(2020 CRV looked new) and great attention to customers needs. I always recommend this service department to others.

Always helpful and attentive!

Maxx, Scott, Kelsey, Rob and all the Service technicians are top notch. Knowledgeable, Courteous and the definition of the word professional.

Great customer service Recommended

Great customer service. Friendly and helpful staff.

Awesome service!!! Truck handles like when I bought it 👍

Andrew was great! We’ll be back the next time we need a car.

I always have a great experience at this dealership! Maxx, Kelsie, and Scott in Service always have my best interests when it comes to work that needs to be done which is why I come back again and again! Highly recommend 🙂

The appointment went very smoothly and quickly. The service was performed faster than I expected, and I was advised about another service repair that was needed soon and was able to schedule a follow up before I departed. Kelsie also quickly replaced my wiper inserts after noticing they were worn. I was very satisfied by all aspects of this service appointment.

Noise Problem solved and corrected promptly. And another unknown problem identified for attention.

Everything went as smooth as possible. An affordable 4WD Dodge Ram in excellent condition. Only 48K miles. Couldn’t ask for a better salesman in Marti. Thanks for everything. Rick

Just took a long time to get everything done