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I am extremely pleased with my recent service department experience. The staff were accessible, very courteous and professional, and worked hard on several issues with my 10-year-old Accord. The repairs took more than one day, and I was offered a loaner car. Finally, the total cost was several hundred dollars less than I calculated and expected. This was not at all a typical dealer service experience. I felt like I was working with a small repair shop. I will definitely take the car back to Lundgren for service.
Very reasonable, low pressure sales staff. They let me drive six different cars and gave me a very fair trade on my old car. When I ran into an issue shortly after purchase they were very reasonable (and the issue turned out to be a non-issue.) I'm extremely happy with the car I bought there, too.
My Honda had a serious recall issue. The treatment I got in Greenfield was so much better than the Northampton dealership. They didn't make me come in for all the oil consumption tests, they were informative and didn't try to sell me more than I needed, I would have been able to get a loaner had I asked earlier, they were so friendly. Very impressed.
Honda Dealer Serving WhatelyBROWSE OUR INVENTORYZIP CODES - 20 MILES OF WHATELY
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